Latest NewsNetSuite

Making the Most of NetSuite: Margin Protection Strategies for Service Companies 

May 30, 2025

The platform offers a rich set of capabilities beyond basic financial management for service-based businesses already running on Oracle NetSuite. These features can significantly enhance operational efficiency, improve resource utilization, and protect profit margins across projects and service engagements when fully leveraged. 

1. Leverage Advanced Analytics for Project and Resource Insights 

NetSuite’s SuiteAnalytics provides real-time visibility into critical performance metrics such as billable utilization, project profitability, and resource allocation. With access to actual vs. budget comparisons and time-based performance tracking, decision-makers can act early to address margin erosion, reprioritize projects, and improve overall service delivery. 

2. Optimize Resource Management to Maximize Billability 

With NetSuite’s Resource Management module, service firms can assign the right people to the right projects based on skillsets, availability, and project timelines. Automated scheduling and dynamic resourcing help reduce idle time and increase billable hours, directly impacting margin and revenue targets. 

3. Standardize Project Delivery for Cost Control 

NetSuite Project Management enables companies to create project templates, define milestones, and track deliverables in real time. This consistency across engagements improves predictability, controls costs, and enhances the client experience. Monitoring scope and timelines closely prevents overrun and protects profitability. 

4. Automate Billing and Revenue Recognition 

NetSuite simplifies complex invoicing with automated billing schedules tied to project progress for services companies working with fixed-fee, time-and-materials, or milestone billing models. Its Advanced Revenue Management functionality ensures compliance with ASC 606/IFRS 15, eliminating manual work and reducing the risk of revenue leakage. 

5. Foster Collaboration with Real-Time Project Visibility 

NetSuite’s unified data model gives teams across finance, operations, and project delivery shared visibility into timelines, budgets, time entries, and expenses. This cross-functional transparency enhances coordination, reduces administrative burden, and allows faster responses to client or delivery issues that could affect margins. 

6. Control Costs with Integrated Time and Expense Management 

Through mobile and desktop interfaces, consultants and project teams can log time and expenses in real time. Integrated approval workflows and spend controls prevent billing delays and unauthorized costs. This accelerates cash flow and reinforces margin discipline across the organization. 

By fully embracing the capabilities of NetSuite’s professional services tools, including Project Management, Resource Planning, Advanced Billing, and Analytics, service companies can transform operational efficiency into a competitive advantage, ensuring sustainable profitability even in complex and dynamic client environments. 

If you’re already using NetSuite but aren’t sure how to take full advantage of these features, feel free to contact us. We can help you use the tools you already have to protect your margins and improve day-to-day operations.