Case Study

Tournesol designs and manufactures commercial landscape products, including planters, site furnishings, and green facade solutions. Based in Union City, California, the company serves architects, landscape architects, and contractors creating outdoor spaces.
Products and solutions in scope: Oracle NetSuite SuiteSuccess Manufacturing Premium; NetSuite OneWorld; Financials (AP, AR, GL and Chart of Accounts); Procurement and Order-to-Cash; Inventory Management; Work Orders and Assemblies; Bill Capture (OCR); Advanced Electronic Bank Payments; Bank Reconciliation; SuiteTax; Salesforce integration via Celigo; Concur expense reconciliation connector; ADP integration via CSV import; BigCommerce integration via Celigo; Banco de México daily exchange-rate integration; sales-order splitting and parent sales-order update customizations; Bring IT Care.

Headquarters
Union City, California, US
Geographies
United States and Mexico
Size
300+ employees
Industries
Manufacturing of commercial landscape products
A seven-month implementation gives the manufacturer easier access to the information behind everyday decisions
For Tournesol Siteworks, the goal was clear: make business information easier to access and use. With Oracle NetSuite and Bring IT, the manufacturer gained greater visibility into its data and a more practical way to investigate the questions behind everyday decisions.
The team completed its initial implementation in seven months. Tournesol’s leaders credit Bring IT’s project management and understanding of their business with keeping the work focused and moving forward.
“There’s just so much more transparency of data to help us make business decisions. That was my dream and I achieved that dream.”
Tournesol Siteworks
As Tournesol grew, its existing system made it difficult for leaders to get useful information out of the business. Data was available, but accessing it was not straightforward. That limited how readily teams could use it to support day-to-day decisions.
Tournesol wanted a system that was easier to navigate and could help users explore the information behind a result. For finance and operations leaders, the priority was greater transparency and a clearer understanding of what was happening across the business.
Tournesol’s manufacturing model required a team willing to understand its custom work and the processes behind it. Annette Melin highlighted how quickly Bring IT learned what made the business distinctive and took that understanding into the implementation.
Bring IT paired that business understanding with disciplined project management. The team kept stakeholders on task, gathered the information needed to move forward, and maintained a clear scope. Ideas for additional improvements were captured for future phases, helping Tournesol stay focused on the initial rollout.
With NetSuite, Tournesol’s leaders can drill into business information and follow it back to its source. Annette described the increased transparency as the realization of the goal that first motivated her to pursue the project. Pinal Mehta likewise pointed to the ease of finding information and using it in everyday decisions.
7
Months required to complete the NetSuite implementation
30%
Less time spent retrieving information for everyday business decisions
10
Hour per month saved gathering business information
80%
Routine business questions answered without technical assistance
Tournesol’s next ambition is to build on that visibility by making fuller use of NetSuite in production. The team wants to strengthen how operational information is captured and use its partnership with Bring IT to support further improvements in efficiency and productivity.
Better visibility gives Tournesol a foundation for its next stage of improvement.
“Let’s develop more of these things that allow us to be more efficient, allow us to be more productive on the back end.”
Tournesol Siteworks