Hotel 360°: hospitality finance, automated end-to-end on NetSuite
A certified Oracle NetSuite application that automates the financial cycle for Hospitality businesses — from PMS (property management system) to POS (point-of-sale) and into the back office — from small to large property portfolios.
Finance teams at hotel groups used to spend their days reconciling spreadsheets across disconnected systems. Hotel 360° automates the full financial cycle, connecting every property to NetSuite in real time, and frees your team’s time to steer the business forward.
Real-time financial visibility across every property
Automated reconciliation between the guest journey and the general ledger
Multi-property, multi-entity, multi-country, multi-currency
PMS, POS, and ERP unified in a single platform
AI-enabled architecture with human-led controls
The Problem:
Where hospitality finance breaks down
Fragmented systems
PMS, POS, and finance back-office applications each hold a piece of the truth — and none of them talk to each other automatically. Finance teams spend hours exporting, reformatting, and reconciling data that should already be in the general ledger (GL).
Month-end close overhead
Transaction bookings, accruals, depreciation, intercompany postings, and reconciliations depend on manual steps that consume finance headcount. A 10-day close cycle is not a resourcing problem — it is a systems automation gap.
Delayed financial insights
When reporting runs days or weeks behind operations, owners are making decisions from the past. In a market that moves on RevPAR (Revenue Per Available Room) and ADR (Average Daily Rate) daily, that delay costs real money.
Slow adoption to new tech
Expanding to a new property or country means re-staffing implementation initiatives from scratch. Rigid system architectures turn growth opportunities into finance and IT investments — slowing the business at exactly the moment it should accelerate
Measured Outcomes:
What Hotel 360° customers achieve
These are outcomes measured across our installed customer base — not projections.
80%
Faster month-end close
From ~10 days to under 2 days.
99%
Transaction automation
Across the revenue cycle.
Daily
Automated reconciliation
Replaces monthly manual matching
14 mo
Average payback period
Based on customer implementations.
“Hotel 360° gives us the financial controls we needed as we scale across markets. What used to take our finance team most of the month now happens automatically — and we can see performance across every property the same day it occurs.”
Alejandro Vidales
CIO of OKU Hotels
How It Works:
Automate Finance. Focus on Growth.
Hotel 360° integrates your front-end systems directly into NetSuite — eliminating the manual layer entirely and replacing it with continuous automated data flows and business insights.
Certified Oracle Application · No Custom Code · Plug & Play · Ready to Go
Multi PMS & POS
Opera · Simphony · Others
Hotel 360°
Hospitality Layer
USALI Business Rules
Reporting Engine
AI Tech Stack
NetSuite
GL · AP · AR · Taxes
Assets · Inventory
Procurement
Capabilities:
What Hotel 360° delivers
Automated revenue cycle
Every transaction from front-of-house PMS and POS systems flows directly into the general ledger. Eliminate manual data entry with automated revenue cycle management across your property portfolio.
Real-time hospitality data
Access financial and operational data as transactions occur. Avoid month-end lead times that slow decisions. Hotel 360° lets back-office teams operate as strategic advisors rather than data-entry clerks with built-in industry metrics and dashboards that enable best practices.
Guest journey and city ledger in full control
Maintain a complete financial view of each guest — invoices, payments, deposits, and receivables — all in NetSuite. City Ledger functionality supports cash-flow optimization across travel agency collections and dunning cycles.
Scalable USALI finance model
Apply the USALI (Uniform System of Accounts for the Lodging Industry, v12) reporting framework across every property automatically with built-in segmentation rules. Hotel 360° supports faster onboarding of new properties and gives owners and investors a unified view — from ADR, RevPAR, and occupancy rates to full financial reporting with flexible Butterfly formats and detailed drill-down.
AI-enabled architecture with human interaction
Train and deploy built-in AI agents to automate transactional tasks and free your team’s time for higher-value work. Hotel 360° transforms back-office work into a strategic advisory model with broader scope and span of control.
The Multis
Multi-property · Multi-entity · Multi-country · Multi-currency. Local tax formats, e-invoicing mandates, and regulatory requirements across the globe — built into one single platform.
Built for your Market Segment
Designed to scale for large hospitality organizations, available at smaller single-property footprints
Hotel 360° is purpose-built for different hotel requirements — from single-property owned businesses to large, complex hospitality groups operating in multi-jurisdiction models.
- Starter Packs (#HotelInABox)
Smaller hotels — from independent properties up to small multi-property setups— can access system features previously available only to large hospitality organizations, at a subsidized budget and leveraging our best-practice implementation guidelines. - Mid-Market
Hotel groups with growing business footprints, more complex requirements, or a customized delivery model can access a flexible application stack — tailored to specific needs and tied to a strategic business roadmap, while still benefiting from industry-specific capabilities for business standardization, improved controls, leveraging best practices. - Enterprise
For larger brands and global hospitality engagements. Typically multi-phased initiatives requiring tight collaboration between our customers and our team of expertes, in an advisory consulting model with a productized delivery focus, to ensure business priorities are modeled in a goal-based transformation journey. - Specialized Add-On Modules
Capabilities that go beyond the hotel space and tap into a full hospitality-and-technology offering. Including Restaurant 360° for F&B operations, Franchisor 360° for franchise business models, and Aurelia as our intelligent AI-enabled services framework including MCP (Model Context Protocol) connections, agentic offerings, and other capabilities that drive the business differentiation for our customers. - Built-in the Oracle stack
Delivered by a certified NetSuite Alliance Partner with certified IP built into the Oracle tech stack. Deep platform and hospitality expertise, direct vendor relationship, and a proven implementation methodology.
How Hotel 360° Compares
Hotel 360° vs. a generic NetSuite implementation
A standard NetSuite deployment is a blank canvas. Hotel 360° ships with hospitality already built in:
- Pre-built integrations to Oracle OPERA (PMS), Oracle Simphony (POS), and other front-end applications out of box.
- Automated USALI v12 financial reporting framework
- Hospitality-specific financial workflows: from room revenue, F&B tracking, city ledger, guest journey access, and many more.
- Multi-property consolidation logic with country-specific compliance coverage.
- AI ready data layer with pre-built agents that are trained in your specific processes that work for you 24/7.
- Automated daily reconciliation across your property tech stack.
A generic ERP project must build most of this from scratch. Hotel 360° replaces that custom build model with productized, certified IP — meaning you go live 50% faster than a traditional implementation model.
Everything you need to know
Hotel 360° is a certified Oracle NetSuite application purpose-built for hospitality groups. It automates the full financial cycle — from PMS to POS transactions and into the back office GL reporting layer— supporting multi-property, multi-country portfolios. It ships with pre-built integrations, a USALI v12 reporting framework, hospitality-specific workflows, and a business consolidation logic that supports unique industry requirements.
A generic ERP deployment is a blank canvas. Hotel 360° ships with pre-built integrations, USALI v12 reporting, hospitality workflows, and multi-property consolidation already in place — so you go live with a system designed for your industry, not one you have to build from scratch. Typical implementation range from 3–6 months versus 9 to 12 months custom build models.
Hotel 360° automates transaction processing and reconciliation so that data from front-of-house systems lands in the general ledger automatically, every day. Customers reduce close cycles from approximately 10 days to 2 days and move from monthly manual reconciliation to daily automated matching, with real-time reporting available continuously.
Yes. Hotel 360° is designed for this environment. It supports subsidiaries, multiple locations, and multi-hotel portfolios within a single NetSuite instance — with standardized processes, automated consolidation, and consistent USALI v12 reporting across all properties. Adding a new property does not require rebuilding the integration.
Hotel 360° integrates natively with Oracle OPERA (PMS) and Oracle Simphony (POS), connecting bookings, revenue postings, guest invoices, payments, and receivables directly to NetSuite without manual intervention. Additional integrations with other Hospitality applications are available on request.
Hotel 360° supports hotel groups operating across North America, Latin America, Europe, and beyond. The platform handles local tax formats, multi-currency posting, and country-specific compliance requirements within the same NetSuite environment.
Yes. Hotel 360° supports country-specific e-invoicing mandates and integrates the relevant local frameworks within NetSuite.
USALI (Uniform System of Accounts for the Lodging Industry, v12) is the global standard for hospitality financial reporting. Hotel 360° applies USALI segmentation automatically to every transaction, producing standardized reports — from departmental P&Ls to full financial statements — without manual mapping at month-end.
CFOs report improved financial visibility, faster close cycles, reduced operational risk, and more time for their teams to focus on analysis. Measured outcomes include 80% reduction in close cycle times, 99%+ transaction automation rates, daily system-driven reconciliation, and payback periods averaging 12–18 months.
Implementation can be led by our team of Hospitality experts who are also certified in the Oracle NetSuite tech stack, using a structured methodology built with industry best practices. Timelines vary depending on customer requirements, but projects typically go live within a 3–6 month horizon.
Yes. The Hotel 360° Starter Pack (#HotelInABox) gives independent properties and smaller multi-property operators access to enterprise-grade features at a subsidized budget, leveraging our best-practice implementation guidelines. From startup to global scale, our customers can gain access to our tool’s efficiencies and win a competitive edge.
Hotel 360° maintains a complete financial view of guest operations — from charges, invoices, payments, deposits, and receivables if collections need to happen post check-out — all within NetSuite. Our City Ledger tracking functionality supports cash-flow optimization across travel agency collections, corporate accounts, and improved dunning cycles.
Aurelia is the built-in AI tech stack in Hotel 360, which automates transactional tasks, with humans at the center for enabling proper controls. Our platform supports secure MCP (Model Context Protocol) connections, agentic workflows, and other AI services. Customers train their AI agents to handle repetitive back-office work, freeing teams for strategic advisory roles. Learn more about Aurelia here
Yes. Hotel 360° is a certified Oracle NetSuite application built and delivered by a certified NetSuite Alliance Partner. The IP is built into the Oracle tech stack with no custom code is required to implement its feature set.
Yes. The Franchisor 360° add-on module is purpose-built for franchise business models, supporting franchisor–franchisee financial flows, royalty calculations, and consolidated reporting across the franchise portfolio. On the other hand, our Restaurant 360° packaging is specifically design for restaurant, bars and other FnB retail operations, for full control and financial tracking into NetSuite.
Take control of financial performance across every property.
Join leading hospitality groups across the US, Europe, and Latin America already running on Hotel 360°. Our team typically responds within one business day.
Request a Demo
A 30-minute session tailored to your business requirements and markets. We will walk through the integration architecture, the financial workflows, and the outcomes your team can expect.
No commitment required. Prefer to read first? Download the Hotel 360° product brief →