Ensuring customer success from step one
Our proven methodology ensures both implementation and customer success by taking into consideration all aspects for a successful implementation or technical work, our team of experts will work hand in hand with you till the completion of your project.
How does our process works
First a business need is identified by one of our experts, based on that we create a statement of work detailing all the aspects of the project. The project gets approved by the customer and all the stakeholders.
Our team creates a detailed project plan then allocates the required resources to fulfill the customer requirements. The project kicks-off once the detailed plan is approved by the customer.
We work with you to understand your current business process and pain points leveraging industry best practices, then we map the “to be” process into the solution that will be implemented.
Our project team runs a configuration and optimization process along with a series of test cycles that ensures a minimum business impact during the go-live period.
Our team finalizes the delivery of user training and data migration, to then align with you with a cut over plan. Production system enablement happens according to plan.
We ensure a successful go live, project stabilization and handover.
Success for everyone
We are successful when our customers are.
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